When public pressure is intense, what can you do?

By Ann Macfarlane | January 21, 2021 |

At a recent workshop, a director from a school board split by pandemic-related decisions asked me what board members can do in the face of intense public pressure. These are…

How to stop rude behavior

By Ann Macfarlane | November 20, 2015 |

Don’t you hate it when you’re interrupted? How about when somebody else says something that feels like a personal attack? Being disrespected feels awful for any normal person. And the…