In my experience there are three major pitfalls that can affect the ability of a nonprofit board of directors to fulfill its duty and serve its organization. Pitfall 1 – lack of immediate feedback In many cases, nonprofit boards are dealing with matters whose results will occur sometime in the future—next month, next year, or…

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Readers of this blog know that I am conflicted about Robert’s Rules of Order. On the one hand, they offer key insights for fair and democratic meetings. On the other, the official book is too long, too complex, and too hard to read for most of us.

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As I watch meetings roll along, the good, the bad and the ugly, I often wish that chairs would observe the habits of the crouching tiger. This Sumatran beauty is lying on the rock, perfectly calm, alert and at ease – but ready to pounce at a moment’s notice. If you are chairing a meeting,…

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card showing king of golf

Arnold Palmer passed away in October. I was interested to read in one obituary that he hated his nickname, “King of Golf.” He was quoted as saying, “There is no king of golf. Never has been, never will be. Golf is the most democratic game on earth. It punishes and exalts us all with splendid…

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emotional intelligence on whiteboard

Using emotional intelligence will allow any leader to run better meetings. A successful leader has to be aware of his own emotions and those of others, and has to be able to deal with emotion constructively. Unfortunately many of us are prone to react impulsively in tough situations, unless we have done the hard work…

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