I’m Ann Macfarlane and I understand the pain of dysfunctional meetings.

I know the challenge of holding discussions when tempers are hot and feelings run high. I’ve felt the embarrassment of not knowing how to give everyone a fair shake in discussion. The surprising answer is Robert’s Rules of Order. This system provides effective tools for any group, even a very casual one. I’ve helped thousands of elected officials cut hours off their meeting time and strengthen their council’s decision-making process. Nonprofit leaders credit our training with strengthening their board process and improving their decisions.