Posts Tagged ‘emotional intelligence’

Expectations are planned resentments

Guest post by Craig Freshley. We have been big fans of Craig’s wisdom for years and are honored to share this guest post with our readers. Visit Craig’s website for more superb tips on meetings and leadership.

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Be a crouching tiger at meetings

As I watch meetings roll along, the good, the bad and the ugly, I often wish that chairs would observe the habits of the crouching tiger. This Sumatran beauty is lying on the rock, perfectly calm, alert and at ease – but ready to pounce at a moment’s notice. If you are chairing a meeting,…

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How well do you walk this meeting tightrope?

Chairing a meeting requires two skills that are not easy to combine. The presider has to control the meeting, which requires strength. At the same time, he has to remain emotionally connected to the members, which requires warmth. Put too much strength into your voice, and you come across as cold and uncaring. Put too…

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Emotional intelligence for wise meetings

emotional intelligence on whiteboard

Using emotional intelligence will allow any leader to run better meetings. A successful leader has to be aware of his own emotions and those of others, and has to be able to deal with emotion constructively. Unfortunately many of us are prone to react impulsively in tough situations, unless we have done the hard work…

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Avoiding amygdala hijack

drawing of amygdala

My nephew was visiting us last weekend when he was hijacked. One moment, he was an affable, engaged and charming member of the family — the next, a seething mass of rage and anguish. I reacted with compassion. I knew that he doesn’t yet have the skills to prevent his amygdala from taking over. But…

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Defusing the fear factor in meetings

The role of emotion in the business world is slowly being acknowledged in our culture, but it is still a challenge to address feelings and emotions appropriately in meetings. We need to take them into account without getting overly personal, intrusive, or condescending. A leader who understands how emotions affect people’s mental processes will be…

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You have to relax to lead

This is Sibelius month in Seattle, and the Seattle symphony is performing all his major pieces. At last week’s performance of Symphony No. 2, I was mesmerized by the conductor. Thomas Dausgaard and the orchestra appeared to breathe as a single organism. I have never seen any large group act in such complete harmony. It…

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