When I served on the board of the American Translators Association, a fellow board member drove me crazy. His blithe assumption of superiority and his ego were insufferable. Of course, it is a truism of psychology that a strong emotional reaction like that is linked to unresolved inner issues. When I looked at the matter…

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Guest post by Craig Freshley. We are big fans of Craig’s wisdom and are delighted to share this post with our readers. Visit Craig’s website for more superb tips on meetings and leadership. In principle, even though multi-tasking seems ever more popular, the fact remains that focusing on one goal at a time is the…

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Have you ever wished that you could just throw a member out of your nonprofit organization? Some people are so challenging that we wish we could! Here are some tips for dealing with difficult members. Download PDF Bylaws and policy regarding difficult members In an ideal world, everyone goes along with the rules. In reality…

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Guest post by Tami A. Tanoue, CIRSA Executive Director Those who have been working with municipalities for an extended period have observed a phenomenon that occurs at the governing body level.  Let’s call this phenomenon the Outlier Syndrome.

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Guest post by Craig Freshley. We are big fans of Craig’s wisdom and are delighted to share this post with our readers. Visit Craig’s website for more superb tips on meetings and leadership. In principle, decisions without enforcement grow weak and eventually wither. When rules or policies are not enforced it causes confusion, resentment, and…

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As I watch meetings roll along, the good, the bad and the ugly, I often wish that chairs would observe the habits of the crouching tiger. This Sumatran beauty is lying on the rock, perfectly calm, alert and at ease – but ready to pounce at a moment’s notice. If you are chairing a meeting,…

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