How to be objective about subjective comments

  What can you do when your colleagues on a board or council say things that you find offensive? What if they are making subjective statements that hurt your feelings? We are living in tough times for civility. People feel free to say things during meetings that can be offensive and challenging. Robert’s Rules of…

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Our worst selves

  When I served on the board of the American Translators Association, a fellow board member drove me crazy. His blithe assumption of superiority and his ego were insufferable. Of course, it is a truism of psychology that a strong emotional reaction like that is linked to unresolved inner issues. When I looked at the…

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Single-tasking creates group magic

Guest post by Craig Freshley. We are big fans of Craig’s wisdom and are delighted to share this post with our readers. Visit Craig’s website for more superb tips on meetings and leadership. In principle, even though multi-tasking seems ever more popular, the fact remains that focusing on one goal at a time is the…

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Dealing with difficult members

Have you ever wished that you could just throw a member out of your nonprofit organization? Some people are so challenging that we wish we could! Here are some tips for dealing with difficult members. Download PDF Bylaws and policy regarding difficult members In an ideal world, everyone goes along with the rules. In reality…

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The Outlier Syndrome in Governing Bodies

Guest post by Tami A. Tanoue, CIRSA Executive Director Those who have been working with municipalities for an extended period have observed a phenomenon that occurs at the governing body level.  Let’s call this phenomenon the Outlier Syndrome.

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Enforcement

Guest post by Craig Freshley. We are big fans of Craig’s wisdom and are delighted to share this post with our readers. Visit Craig’s website for more superb tips on meetings and leadership. In principle, decisions without enforcement grow weak and eventually wither. When rules or policies are not enforced it causes confusion, resentment, and…

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Expectations are planned resentments

Guest post by Craig Freshley. We have been big fans of Craig’s wisdom for years and are honored to share this guest post with our readers. Visit Craig’s website for more superb tips on meetings and leadership.

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